Privacy Policy
1. Introduction
At horror-no.com, we are committed to safeguarding the integrity, confidentiality, and security of your personal data. Your privacy is of paramount importance to us, and we strive to process your information in accordance with applicable data protection laws, including the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”) as amended. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website or services.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all users of horror-no.com and related services, whether browsing or establishing an account. The data controller of your personal data is HORROR-NO, which determines the purposes and means of the processing of your personal data. For all privacy-related matters, you may contact us via [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data:
a. Usage Data
This includes information such as your browser type and version, IP address, device identifiers, operating system, referral sources, site navigation paths, and interactions with site features. This data enables us to analyze website usage patterns and improve functionality.
b. Account Data
When you register for an account, we may collect your full name, mailing address, email address, phone number, and other identifiers necessary for account management and authentication.
c. Profile Data
We may collect data related to your content preferences, product or service selections, browsing behavior, purchase history, and internal categorization used to personalize your experience.
d. Communication Data
This includes communications you send to us, such as email correspondence, customer support chats, surveys, and other user-initiated interactions. We retain records of these communications to enhance service quality and accountability.
e. Technical Data
We may process information regarding your device type, unique hardware identifiers, time zone settings, browser plug-in types, and other relevant technical attributes to optimize system performance and troubleshoot errors.
f. Transaction Data
If you engage in commerce through horror-no.com, we collect billing and shipping addresses, order history, payment confirmation details, and transaction identifiers to fulfill and track your orders.
g. Preference Data
This includes your consent status for marketing communications, wish lists, favorited content, newsletter subscriptions, and responses to promotional campaigns. We use this information to tailor your experience in accordance with your preferences.
4. Legal Bases for Processing
We rely on one or more of the following legal bases to process your personal data under the GDPR:
– Contractual Necessity: For processing required to perform our contractual obligations to you or to take steps at your request prior to entering into a contract.
– Legitimate Interests: For processing that enables us to maintain, improve, and secure our website, services, and operations, provided those interests do not override your fundamental rights.
– Consent: For marketing and non-essential cookies, we only process your data with your informed, explicit consent.
– Legal Obligation: Where necessary to comply with a legal requirement.
Under the CCPA, we do not “sell” your personal information as defined in that law. Any transfers to service providers are carried out for legitimate business purposes and with appropriate contractual safeguards.
5. Your Rights
In accordance with GDPR and CCPA, you are entitled to the following rights:
– Right of Access: Obtain confirmation of whether we process your data and access your stored personal data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data where applicable.
– Right to Restriction: Request temporary suspension of data processing.
– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to data processing where we rely on legitimate interest.
– Right Not to Be Subject to Automated Decision-Making: We do not make decisions based on automated processing, including profiling, that have legal consequences for you.
– Right to Opt Out (CCPA): You can opt-out of certain disclosures of personal information under the CCPA.
To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable laws.
6. Security Measures
We implement robust technical and organizational measures to protect your data, including but not limited to:
– Encryption of data in transit and at rest;
– Access controls using multi-factor authentication;
– Secure server configurations and firewalls;
– Regular patching and software updates;
– Scheduled data backups and disaster recovery protocols;
– Privacy and security training for employees and contractors.
While we employ industry-standard safeguards, no transmission method is entirely secure. As a result, we cannot guarantee absolute security.
7. International Transfers
Your data may at times be transferred to and processed in countries outside of your jurisdiction, including countries not deemed to provide adequate protection under European law. Where such transfers occur, we employ appropriate safeguards such as Standard Contractual Clauses approved by the European Commission and supplementary measures where necessary. For users based in California, any cross-border handling of information is conducted in compliance with applicable state laws.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes described in this Privacy Policy. Typical retention periods include:
– Account Data: Retained as long as your user account remains active and for a 6-year period thereafter for legal compliance.
– Transaction Data: Retained for 7 years for tax and audit purposes.
– Cookie Data: Retained for up to 12 months unless you withdraw consent earlier.
– Communication Data: Retained for up to 3 years from the date of the last interaction.
– Technical and Usage Data: Retained for 24 months unless legally required to maintain longer.
9. Cookie Policy
horror-no.com uses cookies and similar technologies for the following purposes:
– Essential Cookies: Necessary for basic site functionality and secure login.
– Functional Cookies: Enhance site customization such as remembered preferences.
– Analytical Cookies: Collect anonymized data on how users access and interact with the site.
– Performance Cookies: Monitor errors and performance metrics to improve responsiveness.
Our analytics partners may set and read cookies subject to their own privacy terms.
10. Cookie Management and Compliance
In accordance with GDPR and CCPA, we provide a cookie consent banner upon your first visit. You may manage your cookie preferences at any time via the cookie settings link found in the site footer. You may also modify your browser settings to block or delete cookies. Note that disabling cookies may impact your experience or limit functionality.
For California residents, you have the right to opt out of the “sale” or sharing of personal data via cookies. horror-no.com honors such opt-out signals and complies with browser-level “Do Not Track” and “Global Privacy Control” settings where supported.
11. Children’s Privacy
horror-no.com is not directed toward or intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete the information promptly. If you believe we might have data from a child under 13, please contact us immediately at [email protected].
12. Policy Updates
We reserve the right to modify and update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. In the event of material changes, we will notify users through the website and, where appropriate, via direct communication to affected users. Continued use of the website following any amendments shall constitute acceptance of the updated policy.
13. Contact Us
If you have any privacy-related questions, concerns, or requests regarding this Privacy Policy or the handling of your data, you may contact us at:
Email: [email protected]
Website: horror-no.com (Contact Page)
We take privacy seriously and are committed to upholding your rights in all aspects of our service.
This Privacy Policy is offered in the interest of transparency and full compliance with applicable data protection laws. For any questions or to report a privacy concern, please do not hesitate to reach out to [email protected].